ORDER INFO
PRE-ORDER
We strongly recommend competitors and spectators pre-order event merchandise.
Free delivery prior to the event is now offered to all customers.
Event pick-up is still available for anyone wishing to secure stock at the last minute before the rally begins. Please be mindful of merchandise production times. If you order last minute it may not be possible to make everything you want before the event. Pre-ordering early will ensure you don't miss out on your favourite design or size.
A limited amount of stock will be available for purchase at the event from the Alpine Rally Merchandise Trailer.
EVENT PICK-UP
Pre-orders can be picked-up at the event from the Alpine Rally Merchandise Trailer.
The merchandise trailer will be located at the FAN ZONE in Lakes Entrance throughout the duration of the event. During the SPEEDWAY STAGE the merchandise trailer will relocate to the Bairnsdale Speedway. Pre-orders will be available for collection at the speedway during this stage.
SHIPPING POLICY
Alpine Rally Shop merchandise can be shipped anywhere in Australia.
We offer free shipping by regular postal services on all orders. Express shipping is available at additional cost. From June 2022 all products will be available for shipping within 10 days of order. From October 2022 all products will be available for immediate shipping. Joust Sports uses a combination of Australia Post and Couriers Please to handle its freight requirements. Please ensure someone will be at your shipping address during working hours to receive your order. Should your order be shipped via courier a signature will be required as proof of delivery.
Generally speaking, small orders will be shipped via Australia Post and larger orders will be shipped via courier. Exact delivery times cannot be guaranteed due to variations in the destination.
Australian capital cities and suburbs, 3-5 days
Australian regional areas, 5-8 days
Australian remote locations, 7-14 days
New Zealand, all locations, 14-21 days
INTERNATIONAL ORDERS
Joust Sports services the Australian and New Zealand markets only. Unfortunately, we are unable to process international
orders outside this region.
Any customs, duty, tax and import charges incurred on New Zealand shipments are the responsibility of the buyer. Please ensure you are familiar with your local importation rules and charges
to avoid any unexpected costs.